Terms & Conditions

Please read these terms carefully before using our services

Welcome to My Health Essence. By accessing or using our websites myhealthessence.ro and myhealthessence.com.au, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

1. Company Information

My Health Essence is a company providing dietary supplements and health products.

2. Use of Website

You may use our website for personal, non-commercial purposes only. You agree not to:

  • Copy, reproduce, or distribute content without permission.
  • Use the website for unlawful purposes.
  • Interfere with website functionality or security.

3. Product Information

Our products are dietary supplements intended to support general health. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

4. Orders and Payment

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.
  • Prices are displayed in local currency (EUR for Romania, AUD for Australia) and may include applicable taxes.
  • We reserve the right to correct any errors in pricing or product information.
  • Payment methods accepted are those listed on the website.

5. Shipping and Delivery

  • Shipping times and costs are provided during checkout.
  • We are not responsible for delays caused by courier services or customs clearance.
  • Risk of loss passes to you upon delivery of the products.

6. Returns and Refunds

  • Returns and refunds are processed in accordance with applicable local consumer laws in Australia and Romania.
  • Products must be returned in their original packaging and in good condition, unless defective.
  • Certain products, including opened supplements, may be non-returnable due to health regulations.

7. Intellectual Property

All content on the website, including text, images, logos, and designs, is the property of My Health Essence and protected by copyright laws. You may not use, copy, or reproduce any material without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, My Health Essence is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms & Conditions are governed by the laws of:

  • Australia for transactions and users from Australia.
  • Romania for transactions and users from Romania.

Disputes will be subject to the exclusive jurisdiction of the courts of the respective country.

10. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you consent to our privacy practices.

11. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: